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Support

Industrial Vision Systems (IVS) offer a range of support packages for our international blue-chip customers. We provide on-site support when required, as well as planned visits for calibration, integration or commissioning of systems.
 
Our essential support services include

  • Machine support. Complete support services for vision system, control, mechanical and electrical issues.
  • Real-time support on shop floor vision systems via network/internet/dial in. We can help you make changes, update inspection routines and troubleshoot vision systems remotely.
  • Phone and Skype support. Talk to our engineers face to face to discuss applications, queries and support requests.
  • Stock holding of system and machine spares. Talk to our team regarding maintenance and spare requirements.
  • Software support. Help with configuration and set-up of the vision system software.

Need immediate help? Call +44 (0) 1865 823322 and ask for “Support” or email us at support@industrialvision.co.uk
 
To book a service visit for calibration, verification or maintenance please contact sales@industrialvision.co.uk

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